Pay on Spectrum.net

Sign in with a Primary or Admin account.
Find the billing section. Select Make a Payment or Pay My Bill.
Enter your payment details. Payment methods include:
Checking or savings account
Debit card
Credit card
Follow the prompts and complete your payment.
You can choose to either make a one-time payment or recurring payments (Auto Pay).
Note: For reference, you can access your bill statement online.
Spectrum customer service phone number
My Spectrum App

You can also pay your bill on your mobile device using the My Spectrum app.

Sign in to the My Spectrum app using your Spectrum username and password. If you don’t have one, learn how to create a username.
Select the Billing tab.
Tap the Make Payment button.
From here, you can adjust the Payment Amount, the Payment Date and the Payment Method. Tap whichever field you want to adjust.
Once you've made sure all your payment information is correct, tap Make Payment. You'll receive a confirmation message.
Learn more about paying your bill on the My Spectrum app.

The maximum payment that can be made using the online portal or the My Spectrum app is $1,000.
Pay by Phone
Call us at (833) 267-6094. You can use our automated service to pay your bill over the phone. We accept payment using your:

Checking or savings account
Debit card or MasterCard, Visa, American Express, or Discover credit card
Note: If you choose to make your payment by phone with the assistance of a customer service agent, you'll be charged a $5.00 processing fee.
Your Bank Website
Access your bank website and add us as a payee. You may be required to enter the payment address. You can find this address on your billing statement. We don't charge any additional fees for processing a payment from your bank's online payment service.

Note: You should print your online bank confirmation and retain it until you see the payment reflected on your bill. Some bank websites also offer automatic payment.

Spectrum Stores
Use our store locator to find your nearest Spectrum Store. There is no processing fee when making a payment at our stores.

Our stores accept the following forms of payment:

Checking or savings account
Debit card or MasterCard, Visa, American Express or Discover credit cards
Cash and money orders
Third-Party Payment Agents
Additional businesses in your area area (Western Union, MoneyGram, Walmart or Schnucks Supermarkets) may accept Spectrum payments. Each third-party payment center has its own specific rules regarding payments, fees, etc., but all follow these standard policies:

Third party payment centers are for payments only.
No third party payment agent can make a change to a customer's services, resolve an issue, exchange equipment or accept equipment for return.
Third party payment agents are for walk-in payments only. Customers can't mail payments to these locations.
Pay by Mail
You can mail your payment to us. To find the mailing address, refer to your billing statement, which you can find online by signing into your account at Spectrum.net and visiting the billing section.

Remember the following when mailing in a payment:

Mail your payment in the envelope with the remittance portion of your statement whenever possible.
You can print a copy of your statement through your Spectrum account.
Note your Spectrum account number on your check or money order.
Do not mail cash.

I want to switch to Spectrum, but I can’t activate my account, is there any guide that you can recommend to me?

I recently switched from Spectrum Mobile to another carrier and had issues activating my new phone. I called their support for help and the rep suggested I try accessing my Spectrum Mobile account on their website to complete the activation. Surprisingly, that worked and I was able to get my phone working in minutes. If you run into issues activating a new phone or switching carriers, try spectrum mobile activate to complete the process online. Their support site has helpful guides and the option to chat with an agent if needed. Persistence and patience paid off—my phone is working and I'm now enjoying reliable service with my new carrier.